Is Travel Trolley Legit? A UK Traveller’s Guide

Is Travel Trolley Legit? A UK Traveller’s Guide

Hey everyone,

Planning a trip? Brilliant! But with so many travel agents out there, it’s natural to wonder if you’re booking with a good one. Today, we’re taking a deep dive into Travel Trolley, a UK-based travel agency. We’ll explore their pros and cons, what travellers are saying, and ultimately, help you decide if Travel Trolley is the right fit for your next adventure.

What is a Travel Trolley?

Travel Trolley is an online travel agent offering flights, holidays (flights + hotels), and even cruises. They claim to find you the best deals on a variety of airlines and destinations.

Is Travel Trolley Legit? Let’s Investigate!

Here’s the thing: there isn’t a simple yes or no answer. Travel Trolley is a legitimate company registered in the UK. They also claim ATOL protection, a UK Civil Aviation Authority scheme that protects travellers in case the company goes bust. Sounds good, right?

But hold on a second. While Travel Trolley might be legit, there are mixed reviews from travellers. Here’s what we found:

Travel Trolley: The Good Stuff

  • Competitive Prices: Travel Trolley often advertises good deals on flights and holidays.
  • Easy Booking: Their website seems user-friendly for booking trips.
  • Positive Reviews: Some travellers’ve had positive experiences with Travel Trolley, praising their customer service and ease of booking.

Travel Trolley: The Not-So-Good Stuff

  • Negative Reviews: Several travellers have reported issues like difficulty getting refunds, unresponsive customer service, and hidden fees.
  • Unclear Terms & Conditions: Some travellers found the terms and conditions unclear, leading to confusion about cancellations and fees.

What Travellers Are Saying

Travel Trolley has reviews scattered across the web. Let’s look at some common themes:

  • Positive Reviews: People who’ve had good experiences often mention competitive prices and a smooth booking process.
  • Negative Reviews: These reviews highlight issues like getting refunds, dealing with cancellations, and unresponsive customer service.

Here are some resources to check Travel Trolley reviews:

  • Travel Trolley Website: They showcase positive reviews on their website, but it’s important to consider independent sources too.
  • Feefo: This independent review platform has recent positive reviews for Travel Trolley.
  • Here you’ll find a mix of positive and negative reviews from travellers.

So, Should You Book with Travel Trolley?

Ultimately, the decision is yours. Here are some questions to consider:

  • How comfortable are you with mixed reviews?
  • Do you prioritize the cheapest price, even if it means potentially dealing with less customer support?
  • Would peace of mind through a well-known travel agent be worth potentially paying a bit more?

Alternatives to Travel Trolley

If you’re unsure about Travel Trolley, there are plenty of other reputable travel agents in the UK. Here are some options:

  • Well-known Travel Agents: Companies like TUI, Expedia, and Thomas Cook have a long track record and often offer good deals.
  • Comparison Websites: Websites like Skyscanner and Kayak allow you to compare prices across different travel agents and airlines.

Tips for Booking Travel Online

No matter which travel agent you choose, here are some smart tips:

  • Read the Reviews: Don’t just rely on the agent’s website, check independent reviews.
  • Compare Prices: Use comparison websites to see if the agent offers the best deal.
  • Read the Fine Print: Understand the cancellation policy, refund process, and any hidden fees before booking.
  • Pay with a Credit Card: This offers extra protection if something goes wrong.
  • Consider ATOL Protection: Look for ATOL-protected travel agents for added peace of mind.


Travel Trolley offers competitive prices and an easy-to-use website. However, mixed reviews about customer service and refunds raise some concerns.

Weigh the pros and cons, consider your priorities (price vs. peace of mind), and don’t hesitate to compare Travel Trolley with other options before booking your trip. Remember, planning and research can save you a lot of stress and ensure a smooth travel experience!

Happy travels!